The Field App
Our own product: AI call handling, booking, dispatch and a phone app your engineers actually use. Set up in days, priced per seat, live in the UK.
Cortex Pulse Ltd
Engineered for Zero chaos.
The AI books it. The board runs it. Every job placed against the right skills, the right hours and the shortest drive — before anyone has opened the office.
Built in the UK
Never lose work
to your competitors.
8 in 10
Callers who reach a voicemail simply ring the next business on the list.
6:12pm
When the calls keep coming — long after the office has gone home.
£0
What a perfectly good enquiry is worth once nobody has called it back.
How it works
Four steps, and none of them are yours.
01
The phone rings
Out of hours, mid-job, or while you're on another call. Pulse picks up on the first ring, every time, in a voice you've set.
02
It greets them like you would
It answers in your business's name, then asks what you'd ask — what's broken, where, how urgent, and whether it's a job you take. Built from your services, your area, your rules. Never a generic script.
03
The job lands in the right diary
Pulse checks who's qualified, who's free, who's nearest — then books and tells the customer exactly when you'll be there.
04
Your engineer just gets the job.
It lands in the app — address, details, route, all there. No chasing calls. No scribbled notes. Nothing relayed twice.
Once Pulse has it, the job doesn't get forgotten.
Why calls get missed
Hands full is the point.
A bar on her back. A wrench under a sink. Neither of them is answering that phone — and with Pulse, neither of them has to.
What we build
The Field App is one build.
We do many.
We began building bespoke systems for businesses that had outgrown their spreadsheets. The field app came out of that work — and we still take that work on.
Bespoke software
The system your business needs and nobody sells. Built properly, owned by you, and made to fit the way you already work rather than the other way round.
Bespoke AI agents
An agent trained on your business — quoting, chasing, evaluating, scheduling. An AI agent can also be built to work like a member of your team, producing the work itself, following your policies, and handing over to a person the moment it should. A worker that never clocks off.
We build it around how
your business already works.
Sit down with us and we'll build the AI system your business actually needs.
Your business, your rules, your agent.
The field app
One app for the van.
One board for the office.
Engineers get their day, their route and their emergencies. Owners and managers get the whole board — who's where, what's unassigned and what needs a decision.
On the phone
Today's jobs, customer history, running late in one tap, and emergencies broadcast to whoever can actually go. Works with gloves on and one hand free.
On the dispatch board
Every engineer, every hour, live. Pulse places what it can and asks when it can't — and you can change any crew at any time.
Get started
See it answer a call.
Twenty minutes, your phone, your business. We'll show you Pulse taking a real enquiry and booking it into a diary — then you decide.